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Online Submission for COVID-19 Claims
New Diagnosis Benefit

This benefit is only applicable to customers with qualified policies or riders issued on or before March 15, 2020. COVID-19 diagnosis should be from March 23 to June 30, 2020. Terms and conditions apply.

Notice:

This benefit is only applicable to customers with qualified policies or riders issued on or before March 15, 2020. COVID-19 diagnosis should be from March 23 to June 30, 2020. Terms and conditions apply.

Download forms and prepare your requirements

Step 2:?Download forms and prepare your requirements

For COVID 19-related cases, only these documents are required. Please disregard the list of requirements stated on the attached form.
  1. Medical Certificate
  2. Medical Records (admitting history, copy of tests, record of operation)
  3. Valid photo-bearing government-issued ID with signature
  4. Claimant's bank details (for faster releasing of claims)
  5. Accomplished Claimant’s statement (Financial Advisor/FSA/Witness signature not required)

For Manulife customers

For Manulife China Bank customers

Submit your requirements

Step 3: Submit your requirements

Provide your updated contact details and upload your fully accomplished forms and requirements. Please provide your bank details as well. For your safety and convenience, we will? only allow benefit payouts via bank deposit.

  • Credit to account details

  • Please upload your required documents in png/jpg/pdf format

  • *The file size is over 2MB, please use another file and try again *Please upload the form in jpg/png/pdf file format. *Uploaded files is over 20MB, please use another file and try again. *Do not allow same file. *File size is equal to 0
  • *The file size is over 2MB, please use another file and try again *Please upload the form in jpg/png/pdf file format. *Uploaded files is over 20MB, please use another file and try again. *Do not allow same file. *File size is equal to 0
  • *The file size is over 2MB, please use another file and try again *Please upload the form in jpg/png/pdf file format. *Uploaded files is over 20MB, please use another file and try again. *Do not allow same file. *File size is equal to 0
  • I agree to the Manulife Philippines Customer Privacy Policy and Website Terms of Use

  • Inquiry received

    Thanks,?{FirstName}! We received your claim submission.

    Expect to hear from us in the next few days for an update regarding your claim.

    ?

    ?

    ?

    Oops!?There seems to be a problem.

    Please review the form and make sure you filled out all the necessary details.

    ?

    Need more help?

    What's next?

    Please expect an update from us through the contact details you provided. Our processing time is?5 working days for New Diagnosis Benefit.?

    Confirm
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